eCBP organization broker licenses: paper/email filing ends September 30, 2026
Organization broker license applicants must file through eCBP as of September 30, 2026. Same Login.gov account as the CBLE application, card payments with electronic receipts, and no queue-jump from portal filing.
CBP is moving organization broker license applications fully into the eCBP portal. As of September 30, 2026, organization license applicants must complete and submit applications and associated fees through eCBP. Hand-delivered, mailed, or emailed organization license applications on or after that date are returned for eCBP submission.
CSMS #70013692 is the operational notice. Paper and email remain available only until the cutoff. After September 30, the portal is the filing path.
As of September 30, 2026, organization broker license applications and fees go through eCBP. Hand delivery, mail, and email filings on or after that date are returned.
What changes on September 30
- Portal filing required: Organization license applicants complete and submit applications and associated fees through the eCBP portal.
- Non-portal filings returned: Applications hand-delivered, mailed, or emailed on or after September 30, 2026 are returned for eCBP submission.
- Same Login.gov identity: Log in with the same Login.gov account used for the Customs Broker License Exam application.
- Card payments, electronic receipts: eCBP accepts credit and debit cards. No additional payment fees. Receipts are electronic.
- No queue jump: The change in submission method does not confer any processing-position benefit. eCBP submissions join the existing application queue.
Cutoff: September 30, 2026
Path: eCBP portal · Login.gov (same as CBLE application)
Payments: credit/debit · no extra fees · electronic receipts
Queue: no processing-position benefit
Where to go and who to call
Start on the eCBP Broker homepage for FAQs and Quick Reference Guides. Policy questions on organization license submission go to the Broker Management Officer at the application processing location. Contact information by location is on the CBP Customs Brokers webpage.
Technical questions on the eCBP portal go to the RevMod Service Desk (RMSD) at revmodservicedesk@cbp.dhs.gov or 1-800-366-8732 Ext 4670.
After September 30, 2026, the only accepted submission path for organization broker license applications is eCBP. Build Login.gov access and card-payment readiness before the cutoff so a returned paper or email package does not push you to the back of a queue you already thought you had joined.
- CSMS #70013692: as of September 30, 2026, organization broker license applications and fees must go through eCBP.
- Hand-delivered, mailed, or emailed org license applications on or after that date are returned for eCBP submission.
- Use the same Login.gov account as the Customs Broker License Exam application.
- eCBP takes credit/debit with no additional payment fees and issues electronic receipts; portal filing does not improve processing position.
- Policy: Broker Management Officer at the processing location (CBP Customs Brokers webpage). Tech: RevMod Service Desk, revmodservicedesk@cbp.dhs.gov or 1-800-366-8732 Ext 4670.
- CSMS #70013692 - Change in Submission Method for Organization Broker License Applications - September 30, 2026 · U.S. Customs and Border Protection
- eCBP Broker homepage · U.S. Customs and Border Protection
- Customs Brokers · U.S. Customs and Border Protection
This article is for general information and is not legal or tax advice. Drawback eligibility depends on your specific facts, and final refunds are determined by CBP at liquidation. Consult a licensed customs broker or attorney for your situation.